Does Coastal offer free returns? What's their exchange policy?

What's Coastal returns and exchanges policy? Can you return in-store? How many days do you have to return items to Coastal for a full refund? Do I need a receipt to return my item to Coastal? Do items need to be in new condition?
Returns & exchanges policies rating: 3.0 - 1 ratings

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It looks like Coastal may not offer free returns & exchanges. See 6,421 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Feb 13, 2018

We researched this, and it does not look like Coastal offers free returns currently. You will find the most current information on Coastal's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at coastal.com.

Shopping tip: (December 11, 2018): Use promo code NEWUS2PO35G to save 20% off at coastal.com — redeem it here. You can also view more Coastal promo codes.

Update: we've found 76 more eyeglasses stores that currently offer free returns & exchanges and 1,093 health & beauty stores that are offering free returns & exchanges . You can also view all 6,421 stores that offer free returns & exchanges across all categories.

This user rated Coastal's returns & exchanges policies: 3.0
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Rated 3.9 - 28 reviews

About Coastal

Coastal is a major eyeglasses company operating the e-commerce site coastal.com. Coastal sells its products and services in the eyeglasses vertical, offering discounts and promo codes to its customers infrequently. Coastal has good ratings among shoppers on Knoji, with 28 ratings and an average rating of 3.9 stars. Coastal scores very highly compared to other brands in the eyeglasses industry, providing 11 e-commerce features to better serve its customers.

Coastal's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Coastal may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
Coastal offers free shipping on all qualifying orders. Get free delivery on your order from Coastal, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Coastal offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Coastal accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
No
It appears that Coastal may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Coastal may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Coastal may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Coastal supports a promo code box on their website. Check the Coastal promo codes page for the latest coupon codes from Coastal. Read full answer >>
Black Friday Ad:
Maybe
It appears that Coastal may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Yes
Coastal offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Coastal may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Coastal may not offer senior discounts currently. Read full answer >>
Price Matching:
Yes
Coastal has a price matching and price adjustment policy. Get discounted pricing from Coastal if you find a lower price on another website. See program details on their official price matching page. Read full answer >>
Customer Service Features
Contact Information:
Yes
Coastal offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Coastal offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Coastal may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Coastal may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Coastal may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Coastal may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Coastal may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Coastal may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Coastal may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Coastal may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Coastal offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features